Where it came from, how long it has been standing, and how far it has spread. Those three answers set the water category, and the category is what sets the price. Call (800) 555-0142 or use the form.
If it is an emergency, a crew is dispatched rather than scheduled. If it is not, you get a written scope with the water category stated before any work starts - never a number over the phone for a loss nobody has seen.
Emergency Response
Call and a crew is dispatched - extraction the same day, drying equipment set the same visit, and the documentation your claim needs from the first hour.